Remote Customer Success Advocate
Salary Range: $60,000 - $64,000, plus potential bonuses
Benefits: 401k, Health Insurance, PTO, Flexible schedule (off every other Friday).
This is a 100% remote position.
Eagle Aerial Solutions is seeking an experienced water professional responsible for assisting our water utility clients with an online water efficiency tool, managing client relationships, and tracking incoming data. We currently have employees in California, Arizona, Oregon, and Colorado.
Other essential duties include:
Performs detailed tracking of incoming client data and correspondence
Tracks and analyzes relevant legislation
Participates in staff meetings and discussions on water efficiency and client experience
improvement
Administers one-on-one client meetings and performs online training sessions
Assists in special projects
Performs administrative responsibilities such as taking detailed notes during meetings,
preparing correspondence, and managing files
Qualifications:
Experience working in water conservation or for a water utility is a requirement
Relevant Bachelor’s degree or equivalent combination of education and experience
Excellent writing and customer service experience
Knowledge of California water efficiency legislation SB606 and AB1668 is a plus
Excel knowledge required
Data management experience is a plus
Microsoft Office
Please send resumes or questions to:
Matt Schaeffer
Director of Operations
mschaeffer@eagleaerial.com
